FAQ

Is it comfortable to use?
Yes. The device is made from soft medical-grade silicone and is smaller than a tampon. Most women report it's comfortable from the first use.

How is it $69 when Elvie is $199?
Same core technology — Bluetooth biofeedback, app-guided exercises, medical-grade silicone. Elvie charges $199 because they spend millions on marketing and retail distribution. We sell direct online and pass the savings to you.

How long until I see results?
Most women notice improved bladder control within 4-6 weeks of daily 5-minute sessions. The app tracks your progress so you can see your pelvic floor strength improving week by week.

Is the packaging discreet?
Yes. Your Pelvia arrives in plain packaging with no branding on the outside. The return address says "Pelvia Pty Ltd" — nothing more.

What if it doesn't work for me?
You have 30 days to try it. If you don't feel a difference, return it for a full refund — no questions asked.

Do I need the app to use it?
The app is what makes Pelvia work — it's how you see your biofeedback and follow guided exercises. It's free to download for iOS and Android.

Is it safe?
Yes. The device is made from medical-grade, body-safe silicone. It's phthalate-free, hypoallergenic, and IPX7 waterproof. The Bluetooth signal is low-energy and completely safe.

Can I use it while pregnant?
We recommend consulting your healthcare provider before using any pelvic floor device during pregnancy. Most pelvic floor physiotherapists recommend starting active training after birth, not during.

How do I clean it?
Wash with warm water and mild soap before and after each use. The device is IPX7 waterproof so it can be fully submerged for cleaning.